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Sponsored by Quicken Loans |
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Are Relocation Professionals Robot-Proof? |
By Peg Guinta |
Ever wonder how artificial intelligence would affect the corporate relocation industry? Could robots ever take over? Clearly, there is expanding reliance on technology applications, especially to track and report data and manage administration processes. But among the tech tools, many corporate programs feature personalized consultation that Relocation Management Company (RMC) counselors provide to assignees throughout the process. The counselor or consultant coordinates employer-provided services and facilitates the move to the new location. Besides relocation subject expertise and service delivery, counselor performance is assessed on various interpersonal ...
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